Privacy Policy

Privacy Policy for SWAT

Effective Date: January 5th, 2025

1. IntroductionWelcome to SWAT. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("SWAT"). Please read this policy carefully.

By using SWAT, you consent to our collection and use of your data in accordance with this Privacy Policy.

2. Information We CollectWe collect the following types of personal and location data:

• Personal Information: Name, email, phone number, and trusted contacts you voluntarily provide.
• Location Data: Real-time GPS location (when enabled) to provide safety tracking services.
• Device Data: Device type, operating system, and app usage analytics.
• User-Generated Data: Entries submitted to the flagged client database or bad experiences report.

3. How We Use Your InformationYour data is used for:

• Emergency Alerts: Sending panic notifications to your trusted contacts.
• Real-Time Tracking: Providing GPS-based tracking in emergency situations.
• Safety Warnings: Alerting users about flagged clients in their location.
• App Functionality: Ensuring login, authentication, and account management.
• Analytics & Improvement: Enhancing app performance and features.

We do not sell or share your personal data with advertisers or third-party marketers.

4. Location Data & TrackingSWAT collects location data only when necessary to:

• Provide safety alerts when the panic button is triggered.
• Track movement temporarily after a panic event is activated.
• Identify areas with reported bad experiences.

You have the option to enable or disable location tracking via your device settings.

5. Data Sharing & DisclosureYour information is shared only when necessary, such as:

• With Trusted Contacts: If you trigger an emergency alert, your selected contacts will receive your last known location.
• Law Enforcement (If Applicable): If you enable emergency reporting features, your data may be shared with authorities.
• Service Providers: We may use third-party services (e.g., Firebase) for secure data storage and analytics.

We will never share your data with unauthorized third parties.

6. Data SecurityWe implement strong security measures to protect your data:

• Encryption: All sensitive data (e.g., location and panic events) are securely encrypted.
• Access Control: Only authorized users can access their own personal data.
• Data Retention: Panic event tracking data is automatically deleted after 30 days unless required for ongoing safety concerns.

7. Your Rights & ChoicesYou have the right to:

• Access & Update: Modify or delete your personal data via your account settings.
• Revoke Permissions: Disable location tracking via your device settings.
• Data Deletion: Request the removal of your account and associated data.

For privacy-related requests, please contact info@swatsoftware.ca.

8. Third-Party ServicesSWAT integrates with Firebase for backend functionality. Firebase may collect anonymized usage statistics. Their privacy policy can be found at https://firebase.google.com/support/privacy

9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be communicated through the app. Your continued use of SWAT after updates signifies acceptance of the revised policy.

10. Contact UsIf you have questions about this Privacy Policy, you may contact us at:

SWAT Support Team
info@swatsoftware.ca
www.swatsoftware.ca